In this blog post, we provide an overview of the Bridge to the Cloud 2 promotion for Microsoft Dynamics on-premises ERP and CRM customers!
Bridge to the Cloud 2 Promotion for Microsoft Dynamics Explained
read more
CRM Category
2023 Gartner Magic Quadrant: Microsoft is Leader in B2B Sales & Marketing Automation Platforms
The 2023 Gartner Magic Quadrant recognized the strengths of Microsoft’s Dynamics 365 Sales and Dynamics 365 Marketing solutions.
What is Dynamics 365 Anyway?
There are a few moving parts that need to be explained when asked ‘What is Dynamics 365?’ GraVoc’s Dan Johnson helps explain.
Deliver Great Customer Service with Microsoft Dynamics CRM
Find out why millions choose Microsoft Dynamics for their Customer Relationship Management software.
Microsoft Dynamics: What’s New in CRM 2016?
Microsoft Dynamics: What’s New in CRM 2016? Find out what Microsoft has added to the CRM 2016
Microsoft Dynamics CRM 2015: What’s New?
I recently viewed a few Microsoft videos about the recently released CRM 2015 Online Update 1. As stated at this year’s Convergence, the Online updates will be released in the spring followd by the On-premise updates being released in the Fall.
Microsoft Dynamics CRM & Manufacturing
With the growth of the Manufacturing industry this past year, we wanted to highlight Microsoft Dynamics CRM as a leading software for manufacturers.
Microsoft Business Solution Sure Step Methodology
GraVoc Associates follows the Microsoft Business Solution Sure Step Methodology when implementing a new software for a customer. By following this methodology, GraVoc ensures that the customer receives a fully implemented software with design, setup and post launch support.
Microsoft Dynamics CRM – An Update from Microsoft Convergence 2015
The future in Dynamics CRM is full of changes so we can interact with our customers, access business critical data, with increased efficiency and from virtually any device.
How good is your Microsoft Dynamics support?
Whether you’re an existing GraVoc customer or one of the many companies exploring support options for your Microsoft Dynamics AX, Dynamics GP, Dynamics NAV, Dynamics SL, or Dynamics CRM software we’d like to hear your thoughts on both your relationship with your support provider and how we can help you to better leverage the investment you’ve made in your business management software.
Microsoft to partner with CRM rival Salesforce.com
One thing is for sure about Satya Nadella, now that his CEO stewardship at Microsoft nears its sixth month: He is not afraid to act boldly. One of the most recent headline-grabbing moves made by the software giant is the announcement that it is partnering with long-time rival Salesforce.com.
User adoption – A key component of a successful CRM 2013 implementation
The number one obstacle for a successful CRM implementation is user acceptance. Too often people are reluctant to embrace a new system because it is new, it’s different, they haven’t been part of the implementation process or they have been inadequately trained. Some of these concerns can be addressed by the implementation team, while others can be resolved by introducing Tips and Tricks to the user.
Waiting for a quote from your service provider..How long is too long?
We hear it from prospective customers time and time again: “Thanks for getting your quote to us so quickly. Now we’re just waiting for our other provider(s) to submit theirs”. That’s a pretty common scenario in any industry but when that “waiting” turns into weeks, even months, you have to wonder what the holdup is. In our industry where we provide support, development, and training services for complex, integrated IT and business software applications, we’re finding this scenario to be more and more common.
Microsoft to make “business personal” in Dynamics CRM 2013
Earlier this month Microsoft announced that it will “redefine how businesses engage with their customers” with their latest version of Dynamics CRM. This new version of Dynamics CRM will “put people at the center” and is packed with some interesting new features.
Microsoft Dynamics CRM Goes Mobile
Microsoft Corp. announced that a cloud-based mobile version of Microsoft Dynamics CRM will be available as a service update in Q2 2012. Customers will be able to access the full capabilities of Microsoft Dynamics CRM using Windows Phone 7, iPhone, iPad, Android and BlackBerry mobile devices.
Microsoft Offers Business Ready Flexible Pay
To respond to a high volume of potential customers balking at the up-front investment of an enterprise resource planning system, Microsoft has announced the Business Ready Flexible Pay offer, which enables ERP customers to purchase a Microsoft Dynamics ERP system...