Jan 4, 2024 | CRM, Digital Transformation, ERP, Microsoft Dynamics, Microsoft Dynamics 365
Microsoft has ended mainstream support for many versions of Dynamics on-prem systems. This means that legacy Dynamics ERP and CRM users will soon be stuck with outdated or aging technology that is hard to support. Microsoft’s new Bridge to the Cloud 2 promotion is...
Dec 4, 2023 | CRM, ERP, Microsoft Dynamics 365
Gartner recently released the results of their Magic Quadrant report for Sales Force Automation Platforms and B2B Marketing Automation Platforms. Both reports positioned Microsoft as a leader in B2B sales and marketing automation platforms, recognizing the strengths...
Oct 3, 2017 | CRM, Digital Transformation, ERP, Microsoft Dynamics 365
Author: Daniel Johnson, Vice President Business Development I’m hearing it a lot lately. Usually whispered secretively in the CFO or CIO’s office after checking under the desk for listening devices. They lean in, glance side to side, and then they ask it “What is...
Jul 11, 2016 | CRM, ERP, Microsoft Dynamics
Most businesses today know that delivering a great customer experience is essential to winning sales and differentiating themselves against their competition. This is where CRM comes in, but a lot of smaller businesses see CRM as too complex for their needs. Microsoft...
Sep 22, 2015 | CRM, ERP, Microsoft Dynamics
Microsoft released big information on the next version of CRM. Microsoft Dynamics CRM 2016 will be released in Q4 of this year and has a main focus on giving customers facing employees the ability to manage their daily activities and tasks in a single experience....
Aug 13, 2015 | CRM, ERP, Microsoft Dynamics
By –Stephen Rizzo, Senior Associate and CRM Product Specialist – Business Solutions Practice, GraVoc Associates I recently viewed a few Microsoft videos about the recently released CRM 2015 Online Update 1. As stated at this year’s Convergence, the Online updates will...
Aug 10, 2015 | CRM, ERP, Microsoft Dynamics
According to the Report on Business on Manufacturing ISM, the growth of the manufacturing sector expanded this past July. A reading above 50 indicates expansion and the July PMI registered at 52.7 percent. It seems as thou the Manufacturing industry has had an...
Jun 26, 2015 | CRM, ERP, Microsoft Dynamics
Microsoft Business Solution Sure Step Methodology is a full customer lifecycle of helping solution providers better serve their customers. Sure Step covers Microsoft Dynamics ERP and CRM solutions such as Dynamics AX, CRM, GP, NAV and SL. The methodology was designed...
Apr 1, 2015 | CRM, ERP, Microsoft Dynamics
By –Stephen Rizzo, Senior Associate and CRM Product Specialist – Business Solutions Practice, GraVoc Associates The introduction of new features and integrations with CRM at Convergence revealed that Microsoft has invested a significant amount of time and energy into...
Aug 6, 2014 | CRM, ERP, Microsoft Dynamics
Whether you’re an existing GraVoc customer or one of the many companies exploring support options for your Microsoft Dynamics AX, Dynamics GP, Dynamics NAV, Dynamics SL, or Dynamics CRM software we’d like to hear your thoughts on both your relationship with your...
