Update Regarding COVID-19
Like all of you, we are deeply concerned about the Covid-19 virus and the impact that it has on our employees, our customers, our vendors, our families and our friends. As a company we are doing everything we can to plan for the worst while we hope for the best. In that regard we have already enacted Phase 3 of our pandemic response plan. Click below to read more about our plans for action.
Support
Submit a support ticket by using the form below
STANDARD SUPPORT
If you require support services weekdays between 8:00 AM – 6:00 PM (non holiday), please use the standard support form below.
OFF-HOUR SUPPORT*
If you require off-hour support weekdays between the hours of 6:00 PM and 8:00 AM, on the weekend or on a holiday, please follow the steps below:
1 | Call 978-538-9055.
2 | Press 3.
3 | Leave a detailed message with your name, company, phone and nature of the problem.
4 | A member of the GraVoc support team will contact you as soon as possible.
*Additional charges will apply.
LogMeIn Rescue
Hours of Operation:
Monday-Friday | 8am – 6pm
Saturday-Sunday | Closed
Observed Holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving & Day After Thanksgiving
Christmas Day
GraVoc
GraVoc is a technology-consulting firm located in Peabody, Massachusetts just north of Boston. GraVoc is committed to solving business problems for customers through the development, implementation, and support of technology-based solutions.
"One Company, Many Solutions"