Support
Submit a support ticket by using the form below
STANDARD SUPPORT
If you require support services weekdays between 8:00 AM – 6:00 PM (non-holiday), please use the standard support form below.
Major Internet outages across the East Coast - January 26th, 2021
Date: January 26th, 2021
Time: 1:00pm EST.
There is currently major internet outages across many areas of the East Coast that are causing issues with Verizon, Teams, Zoom, Slack etc. We are monitoring the situation and will provide updates to this page as they come.
OFF-HOUR SUPPORT*
If you require off-hour support weekdays between the hours of 6:00pm and 8:00am, on the weekend or on a holiday, please follow the steps below:
1 | Call 978-538-9055.
2 | Press 3.
3 | Leave a detailed message with your name, company, phone and nature of the problem.
4 | A member of the GraVoc support team will contact you as soon as possible.
*Additional charges will apply.
LogMeIn Rescue
Business Hours:
- Monday – Friday: 8:00am – 6:00pm EST
- Saturday-Sunday: Closed
Observed Holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving & Day After Thanksgiving
Christmas Day
GraVoc
GraVoc is a technology-consulting firm located in Peabody, Massachusetts just north of Boston. GraVoc is committed to solving business problems for customers through the development, implementation, and support of technology-based solutions.
"One Company, Many Solutions"