Support
Submit a support ticket by using the form below
STANDARD SUPPORT
If you require support services weekdays between 8:00 AM – 6:00 PM (non holiday), please use the standard support form below.
OFF-HOUR SUPPORT*
If you require off-hour support weekdays between the hours of 6:00 PM and 8:00 AM, on the weekend or on a holiday, please follow the steps below:
1 | Call 978-538-9055.
2 | Press 3.
3 | Leave a detailed message with your name, company, phone and nature of the problem.
4 | A member of the GraVoc support team will contact you as soon as possible.
*Additional charges will apply.
LogMeIn Rescue
Hours of Operation:
Monday-Friday | 8am – 6pm
Saturday-Sunday | Closed
Observed Holidays:
2017
Thanksgiving Day – Thursday, November 23
Christmas Day – Monday, December 25
2018
New Year’s Day – Monday, January 1
Memorial Day – Monday, May 28
Independence Day – Wednesday, July 4
Labor Day – Monday, September 3
Columbus Day – Monday, October 8
Thanksgiving Day – Thursday, November 22
Christmas Day – Tuesday, December 25