Dynamics CRM Migration to Dynamics 365
Your Dynamics CRM to D365 migration partner
Empower your sales & marketing teams with Dynamics 365
If you are still running an older version of Dynamics CRM, it’s time to consider migrating to Dynamics 365. In 2016, Dynamics CRM was rolled into Dynamics 365, a comprehensive suite of modular enterprise resource planning (ERP) and customer relationship management (CRM) applications.
In recent years, given a focus on innovating its Dynamics 365 solutions, Microsoft has been ending mainstream support for most of its legacy products, including Dynamics CRM. This means that Microsoft will not add any new features to Dynamics CRM beyond standard security updates. On the other hand, Dynamics 365 is being continuously upgraded to empower businesses with advanced AI-powered functionality and predictive insights.
As a Microsoft Solutions Partner, GraVoc has the expertise to help your business smoothly transition from Dynamics CRM to Dynamics 365. Work with us to modernize your CRM technology!
Get 30% off via Microsoft’s Bridge to the Cloud 3 program
Microsoft is offering a new ‘Bridge to the Cloud 3’ promotional 30% discount to help customers running legacy versions such as Dynamics NAV, GP, AX, SL, or CRM migrate to Dynamics 365 cloud. The promotion runs from January 1, 2026 to December 31, 2027.
You can enroll through a Cloud Solution Provider (CSP) partner, like GraVoc, for a fixed 3-year term.
A key benefit? Microsoft provides dual access rights, which means you can continue using and upgrading your on-premises system during migration so existing operations don’t stall.
Dynamics 365 applications for CRM
Your D365 options for migrating off of Dynamics CRM.
Dynamics 365 Sales
Dynamics 365 Sales is Microsoft’s powerful cloud CRM with AI-powered capabilities that help salespeople manage their pipeline, target the right leads and opportunities, and enhance productivity.
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights, formerly known as Dynamics 365 Marketing, leverages AI to help your business create trigger-based campaigns across channels and engage your customers with personalized experiences.
Use Dynamics 365 Customer Insights – Journeys to build audience segments, send communication via email, push notification, and text message, and create trigger-based events in response to customer actions.
Benefits of Dynamics CRM migration to Dynamics 365
Microsoft is pouring its resources into the Dynamics 365 products, adding features that make these applications more intelligent and intuitive. Dynamics CRM, on the other hand, is an aging software that has stopped receiving new feature updates.
Businesses that delay migration will ultimately find their CRM to be a limiting factor in elevating their ability to find, track, and engage with leads in a meaningful way across multiple channels.
Reduced costs with cloud deployment
Cloud deployment for CRM offers many advantages, including reduced costs of IT infrastructure and maintenance, and consistent product updates.
Seamless integrations & customizations
Dynamics 365 Sales can be seamlessly integrated with the LinkedIn Sales Navigator that can help your salespeople with prospecting. This integration allows your sales team to benefit from insights, discover mutual connections for recommended leads, and get analytics on relationship health.
Scalability
Dynamics 365 is the future of CRM. The platform is being continuously updated by Microsoft to provide users with smarter and more intuitive features – backed by cutting-edge AI – that help them deliver personalized customer experiences, find the right opportunities, and close more deals.
With Microsoft committed to innovating Dynamics 365, users can benefit from a CRM that is ahead of the curve. Dynamics CRM, on the hand, is slowly aging out of the market, which means that these users risk being left behind as more businesses begin leveraging new AI-powered features and other next-generation technology.
AI-powered automations
Dynamics 365 is backed by intelligent AI-driven features and insights that empower your sales and marketing teams to find, nurture, and engage leads across multiple touchpoints.
Features like predictive analysis, conversational intelligence, and AI-backed customer insights augment your teams’ efforts to reach customers and close deals.
Security & updates
Enhanced security as well as a more streamlined schedule for continuous and major software updates under Microsoft’s new Modern Lifecycle Policy.
Enhanced reporting capabilities
With a seamless integration to Power BI, Dynamics 365 offers more advanced reporting capabilities to track sales performance and make data-driven decisions.
Benefits of Dynamics CRM migration to Dynamics 365
Microsoft is pouring its resources into the Dynamics 365 products, adding features that make these applications more intelligent and intuitive. Dynamics CRM, on the other hand, is an aging software that has stopped receiving new feature updates.
Businesses that delay migration will ultimately find their CRM to be a limiting factor in elevating their ability to find, track, and engage with leads in a meaningful way across multiple channels.
Modernize your CRM in the cloud
Reduce costs, eliminate maintenance, and stay current with automatic updates.
Cloud deployment
Lower IT infrastructure expenses and benefit from consistent Microsoft updates.
Modern, scalable CRM
Move from legacy Dynamics CRM to Dynamics 365 for a continuously evolving, AI-driven platform that grows with your business.
Gain smarter insights with AI and reporting
Transform your data into decisions that drive performance.
Advanced reporting capabilities
Integrate with Power BI for real-time dashboards and sales performance tracking.
AI and predictive insights
Leverage intelligent tools like predictive analysis, conversational intelligence, and AI-powered recommendations to optimize customer engagement.
Strengthen connections and collaboration
Build better relationships and find new opportunities through connected tools.
Enhanced LinkedIn integration
Use LinkedIn Sales Navigator to identify leads, uncover mutual connections, and track relationship health for improved prospecting.
Our proven Dynamics CRM to Dynamics 365 upgrade process
Discovery
Review of your current business processes and how your Dynamics CRM supports your sales and marketing operations. Through this process, we determine and plan for additional customizations and integrations to your Dynamics Sales and Customer Insights solutions.
Data Migration
Move all data and reports from your Dynamics CRM to your Dynamics 365 system.
ISV product integration
We assist with selecting and implementing ISV products to augment the functionality of your new Dynamics 365 system.
Customization
We design customizations to ensure cloud compatibility and other feature enhancements.
User Acceptance Testing & Training
We conduct multiple rounds of user acceptance testing to identify and fix any usability or data migration issues before the system is launched. Our team also offers user training to key stakeholders to boost comfort with and adoption of the new cloud CRM system.
Project Management
Through the upgrade, we provide dedicated project management and ensure transparency on budget, scope, hours, and progress.
Ongoing Training & Support
Through the upgrade, we provide dedicated project management and ensure transparency on budget, scope, hours, and progress.
Why choose GraVoc for your Dynamics CRM to D365 migration
Organizations trust GraVoc to lead their Dynamics CRM to D365 migrations, here’s why:
Experienced Dynamics 365 Business Central consultants
During our many years as a Microsoft partner, our team has successfully completed hundreds of Microsoft Dynamics 365 implementation projects, including assisting customers with Dynamics 365 Sales and Customer Insights deployments and upgrades. We deliver tailored and functional solutions for our clients that optimize the capabilities of their CRM. Our team pays close attention to what our clients need, resulting in the development of custom integrations with platforms like Power BI that augment the functionality of their Dynamics 365 solution.
GraVoc’s many success stories are a testament to the quality of our work, expertise, and dedication to customer satisfaction.
Microsoft Solutions Partner for Business Applications
Previously a Microsoft Certified Gold Partner, GraVoc is now a Microsoft Solutions Partner for Business Applications. Our team has extensive training, years of industry experience, and over 100 certifications that strongly demonstrate our expertise in implementing Microsoft Dynamics 365.
Ongoing support
We won’t just migrate your Dynamics CRM to the cloud and leave you to figure out the rest. GraVoc provides extensive managed support services to ensure continual upgrades and maintenance of your Dynamics 365 solutions.
Our support services, including user training, troubleshooting, and system updates, are designed to ease the transition from your legacy Dynamics CRM to the new Dynamics 365 Sales or Customer Insights solution.
More than dynamics
We ♥ our Dynamics 365 community!
Our company is deeply engaged with the Microsoft Dynamics 365 Community, actively participating in various capacities to contribute and collaborate within this dynamic ecosystem. As a leading Microsoft partner, we have forged strong connections with both clients and industry peers. We frequently attend national summits and events, where we gain valuable insights, share best practices, and explore the latest innovations in the Microsoft Dynamics 365 platform.
Our commitment to the community underscores our dedication to delivering top-notch solutions and services to our clients, ensuring they harness the full potential of Microsoft Dynamics technology for their business needs! Click the toggle below for a list of Microsoft networks we are affiliated with
Microsoft networks we're involved with
17
D365 & Power platform Certificates
Certified experts
One value of GraVoc is Adapt. One way we do this is by continuing our education by learning the latest technology via courses and exams. With over 40 certificates, we have proven expertise that can help your business.