History

GraVoc moved to 365 Chatham Street in Lynn, MA, a building owned by our first customer, Reid Land Surveyors, (Dave Gravel’s brother-in-law, Ralph Reid). On March 8th, 1994, GraVoc Associates, Inc. became an official corporation filed with the Secretary of State in MA. GraVoc worked with Reid Land Surveyors providing accounting, tax, and IT services.

At the same time GraVoc closed its first ERP opportunity with CP Berry Construction, and supported a successor corporation to Selecterm called Microscript with accounting services as well. The combined services GraVoc was providing became what we know today as Software Solutions and IT Services.

Suzanne Vocatura decided to leave GraVoc to pursue her own interests, and sold her shares of the corporation to Dave and Cathy. With 100% ownership Dave & Cathy through GraVoc embarked on new adventures and challenges, as customers referred us to other customers and expanded the services that we were offering.

This sometimes introduced us to an entirely new line of work. Our referral base grew as we succeeded in completing projects. Our company was starting to grow and we added additional employees to meet the needs of our customers.

As more and more businesses began looking to the Internet for content and digital marketing, we acquired DivergingSoul Media Production from Brian Gravel and Matt Molk. Our goal was to offer customers yet another avenue to improve their operation. Our customers began to leverage our Media Production team to carry out their web/app development, video production, and digital marketing initiatives.

We later changed the name of the team from Media Production to Creative Technology.

With 25 employees, 4 growing departments, and an evolving service offering portfolio, we celebrated our 20th year in business at Stonewood Tavern in Peabody!

In the fall of 2016, we moved our office from 81 Main Street to 10 Centennial Drive in Peabody, which is where we reside today. We were thrilled to move to our new office which gave us the necessary space and resources we needed to grow. Our new 15,000 square-foot state of the art facility includes a full green-screen video production studio and a 45-person training room. Most importantly we built it to remain full of natural light and openness for everyone.

In 2019, we more than doubled in size to over 60 full-time employees! 2019 also marked our 25th year in business which we celebrated with our customers, employees, and friends at Spinelli’s. Our portfolio continued to grow as we added new services, products, and technologies to our skill set. We began developing complex cloud applications and financial reporting dashboards to help our customers meet their specific business needs.

Our Information Security team began providing more web penetration testing services, specifically for cloud applications such as AWS and Azure. They also began providing more governance, risk and compliance services to customers as well as HITRUST and ISO/IEC 27001 certification preparation services.

As the global landscape shifted amidst the COVID-19 pandemic, we stood resolute in our commitment to empowering businesses with innovative, technology-driven solutions, ensuring their continued success in an evolving world. As remote work increasingly became the standard, businesses entrusted our team with greater reliance to ensure their systems were fully equipped to support remote employees.

Our Creative Technology team played a pivotal role in assisting retail stores and restaurants in transitioning their operations online, enabling them to stay operational amidst the challenges posed by social distancing protocols. Our Information Security team helped employees safeguard their data and assets from cyber threats while working remotely. Our IT team diligently ensured that our customers were equipped with the essential hardware and equipment required for their teams to seamlessly stay connected. And our Software Solutions team helped customers enhance their ERP and CRM systems during this time.

Despite these challenging times, we’re extremely proud of the work we did to ensure our customers were able to adapt and digitally transform their operations. Dave & Cathy are also extremely proud to note that no GraVoc employee was furloughed or laid off during this time, and we continued to emphasize the family bond that we have as a company.

In 2023, we acquired two companies, MA-based Security Management Partners (SMP), and CA-based Strategic Systems Group (SSG). The acquisition of SMP expanded our governance, risk, and compliance service offerings and doubled the size of our information security team. The acquisition of SSG augmented our Microsoft Dynamics service portfolio and has improved our capabilities to support current and future customers in this arena.

We also saw management changes within our company during this time. Our Founder, Cathy Gravel, retired after nearly 30 years of service, and Nate Gravel became President of GraVoc.

In 2024, we proudly celebrated 30 years in business, three decades marked by growth, resilience, and a steadfast commitment to helping organizations solve real business challenges through technology.

From our very humble beginnings, GraVoc has grown into a team of 75+ professionals offering a comprehensive suite of digital transformation solutions.

As we reflected on 30 years of progress, one thing became clear: our best years are still ahead. We remain agile in our ability to move with the market, evolve alongside our customers, and continue investing in the skills and expertise needed to meet what’s next. 

In February 2026, GraVoc entered an exciting new chapter by joining New Charter, a national platform of technology service providers. This strategic partnership represents the next phase of GraVoc’s evolution, expanding our depth and reach while staying true to the values, people, and service model that have defined us for more than 30 years.

GraVoc continues to operate as GraVoc, led by the same leadership team and supported by the same trusted professionals our clients know. Our headquarters remains in Peabody, Massachusetts, and our commitment to delivering practical, people-first technology solutions has not changed.

By joining New Charter, GraVoc gains access to a broader network of technical expertise, expanded capabilities, and increased collaboration across a nationwide technology platform. This allows us to deliver even greater value while preserving the personalized service and culture that set GraVoc apart.