Managed Service Provider New York
A managed service provider for New York businesses that want one partner for all of IT.
Fill out the form to talk with a specialist about your business’s managed IT needs.
When a New York business looks for a managed service provider, they want more than a vendor. They want a partner that owns the full technology experience — support, security, infrastructure, planning, and everything in between.
GraVoc operates as a managed service provider for companies that want to stop managing IT themselves and start getting real results from a single, accountable team.
Support
Security
Infrastructure
Planning
Budget alignment
What You Get from Our Managed Service Provider
As your managed service provider, GraVoc takes ownership of your full IT operation.
24/7 monitoring and alerting
Patch management
Endpoint security
Backup management
Helpdesk and user support
Microsoft 365 administration
Network management
Vendor coordination
Technology budgeting and strategic planning
IT Problems We Solve for New York Businesses
New York businesses look for an MSP when the current model is fractured
Multiple vendors with no single point of accountability
The IT budget is a black box
Planning does not exist
Security is nobody’s job
Leadership is frustrated by constant fire drills and no clear path forward
Monitoring is reactive
How GraVoc Works as Your Managed Service Provider
GraVoc operates as your dedicated IT department.
- We deploy our full management stack
- Take over monitoring and maintenance
- Provide helpdesk access for your team
- Enforce security baselines
- Verify backups
- Manage vendor relationships
Leadership gets reviews with reporting on performance, risk, and budget. We plan ahead so you do not get surprised.
Industries We Support
We serve as managed service provider for New York businesses in financial services, professional services, media, legal, real estate, healthcare, nonprofit, technology and more.
What You Get with a Trusted Managed Service Provider
- Full system monitoring
- Patch management
- Endpoint security
- Backup verification
- User support through a dedicated helpdesk
- Microsoft 365 management
- Vendor management
- Budget and planning sessions with leadership
- Quarterly business reviews
Looking specifically for managed IT operations? Visit Managed IT Services New York
Need strategic technology guidance? Visit IT Consulting New York
New York’s Trusted Managed Service Provider
We serve businesses across Manhattan, Brooklyn, Queens, Long Island, Westchester, White Plains, and the greater New York metro area.
Trusted Managed Service Provider Since 1994
GraVoc, headquartered in Peabody, Massachusetts, has been delivering managed technology services since 1994. Recognized on CRN’s MSP 500 Pioneer 250 list for the past four consecutive years, GraVoc has also earned multiple Microsoft designations, including Modern Work, Security, and Business Applications.
Frequently asked questions about Managed Service Provider
What is the difference between a managed service provider and managed IT services?
They are closely related. Managed IT services describes the service model — monitoring, maintenance, security, support. A managed service provider is the company delivering that model. When you hire GraVoc as your MSP, you get managed IT services plus a single-partner relationship for all of your technology needs.
Can you replace our current MSP?
Yes. GraVoc handles MSP transitions regularly. We start with a discovery phase to document your current environment, then plan a structured transition that minimizes disruption.
How do you handle security as an MSP?
Security is built into the managed service model. GraVoc enforces endpoint protection, manages patching, monitors backups, and provides security awareness guidance. For companies that need deeper coverage — penetration testing, compliance support — we layer those services on top.