Opportunity
We helped a customer streamline their bank reconciliation. What once took over eight hours a month now takes under 45 minutes. By creating a custom bank import format and leveraging automation tools in Microsoft Dynamics 365 Business Central and Copilot, they can reconcile faster, with greater accuracy, and focus on what truly matters.
The Challenge
Manual reconciliation was holding them back
The customer’s monthly bank reconciliation was time-consuming and error prone. Each statement contained roughly 250 transactions, and manual matching took over eight hours every month. This slowed financial reporting, delayed decision-making, and left room for human error. The repetitive task also pulled valuable resources away from strategic initiatives, making efficiency and accuracy a top priority.

The Solution
When smart tools replace manual effort
To address these challenges, we developed a custom bank import format that allowed the customer to import bank statements directly into their reconciliation system. We then utilized Dynamics 365 Business Central’s internal automatic matching process combined with Copilot’s advanced matching capabilities. These tools worked together to automate the majority of the reconciliation process.
Outcome & Results
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Automatically matched 98.7% of transactions, leaving only 11 items for manual review
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Reconciliation time dropped from 8 hours to under 45 minutes
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Dramatic improvements in efficiency, accuracy, and productivity
By automating routine reconciliation tasks, GraVoc not only saved time but also enabled the finance team to focus on strategic work. This approach demonstrates how automation and intelligent tools like Dynamics 365 and Copilot can transform routine finance operations into a strategic advantage.
Key value delivered
Saved Time
Reconciliation completed in under 45 minutes, a 90%+ reduction
Improved Accuracy
Minimizes errors and exceptions
Boosted Productivity
Frees team to focus on strategic initiatives
Modernized Process
Implemented a reliable, automated solution for long-term efficiency
