Reliable IT Solutions & Support

Small businesses need technology that works, support that responds, and a plan that scales. But most small companies cannot afford or justify a full internal IT team.

GraVoc provides IT solutions designed specifically for small businesses — covering support, security, cloud management, and planning in a single relationship.

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Small Business IT Solutions Include

We build a package around what your business actually needs — not what an enterprise needs. GraVoc’s small business IT solutions cover the essentials:

Helpdesk and user support

Workstation and device management

Microsoft 365 setup and administration

Email security

Endpoint protection

Backup management

Network support

Technology planning

IT Problems We Solve for Small Businesses

Small businesses call us when the current approach is falling short

GraVoc | Small Business IT Solutions

There is no plan for what happens when hardware fails or the business grows

GraVoc | Small Business IT Solutions

Microsoft 365 is set up but nobody manages it

GraVoc | Small Business IT Solutions

New hires wait days for a working laptop

GraVoc | Small Business IT Solutions

Security is limited to antivirus and hope

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The owner is the de facto IT person

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Vendor issues go unresolved

How GraVoc Delivers IT Services to Small Businesses

GraVoc acts as your IT department

  • Your team gets helpdesk access for daily issues
  • We monitor your systems, manage patches, enforce security policies, and handle backups
  • We take over vendor relationships where needed  
  • We meet with leadership regularly to plan ahead — hardware refreshes, cloud migrations, security upgrades, budget forecasting

The engagement scales as your business grows.

Industries We Support

We work with small businesses across professional services, healthcare, legal, construction, financial services, manufacturing, nonprofits, and more

What Our Small Business IT Solutions Provide

  • Helpdesk for your full team
  • Device setup and lifecycle management
  • Microsoft 365 user and license administration
  • Email security
  • Endpoint protection
  • Backup monitoring
  • Network troubleshooting
  • Vendor coordination
  • Periodic planning reviews

Operating in Boston? Visit Managed IT Services Boston or IT Support Boston for location-specific information.

Small Business IT Solutions across New England & New York

GraVoc supports small businesses across New England and New York, with concentrations in Massachusetts, New Hampshire, Connecticut, Rhode Island, Maine, Vermont, and New York.

Kyle from IT at GraVoc

Trusted Small Business IT Solutions Since 1994

GraVoc, headquartered in Peabody, Massachusetts, has been delivering IT solutions to small business since 1994. Recognized on CRN’s MSP 500 Pioneer 250 list for the past four consecutive years, GraVoc has also earned multiple Microsoft designations, including Modern Work, Security, and Business Applications.

GraVoc | Small Business IT Solutions

Frequently asked questions about our Small Business IT Solutions

How many employees does a small business need to work with GraVoc?

There is no strict minimum. Most of our small business clients have between 10 and 100 users. If you have outgrown doing IT yourself but cannot justify a full-time hire, we are a strong fit.

Is this the same as managed IT services?

Small business IT solutions from GraVoc include managed IT capabilities. Our managed IT services are built with flexible service tiers, so you can choose the level of support that fits your business. You get the right level of service without paying for more than you need.

Can you help us move to the cloud?

Yes. GraVoc helps small businesses migrate to Microsoft 365, move file servers to cloud storage, set up cloud backups, and plan cloud-first infrastructure. We handle the migration and manage the environment after.