Restaurant online ordering has become increasingly popular among restaurant owners who are looking to expand their business online and add a technology component to their operations. According to the National Restaurant Association, 4 out of 5 restaurant operators agree that technology helps increase sales, productivity and provides a competitive advantage for their restaurant. When asked, 37% of restaurant operators believe the most important area of technology development in the next five years is customer ordering.

Restaurant Online Ordering Features

Store Management 

Managing your online store is made easy with simple user-friendly tools that allow you to control all aspects of your business. The main goal is to create a hassle-free user interface where restaurant owners can focus on their customers and their business. Below are examples of the amount of control that you have with your online store.

Menu Builder – Quickly and easily add food items to your menu complete with pricing, images, up-selling and more.

Custom Delivery Zones –  Set delivery zones with geo-location maps that allow your customer to see if they are within the delivery perimeter.

Analytics – Fully comprehensive reporting and analytics tools let you analyze every aspect of your online ordering to ensure you are getting the most of your system.

Multiple Order Types: Delivery methods are your choose. Let your customers choose how they get their food. With delivery, pick-up, curbside & dine-in options, you set their options.

Receiving Orders

There are a variety of ways to get your orders. Mix and match how you receive your orders for what works best for you. For those that do not have an Internet connection at your restaurant, choose to receive your orders through fax or email. There are also Auto Print options where orders will automatically get pushed to a thermal receipt printer.

  • Email
  • Text
  • Fax
  • Wireless Printer
  • Select POS systems
  • 360 monitoring

Accepting Payments

Securely accept credit card payments through your online ordering. You can connect your own processor or use one of our recommended gateways to get faster access to your payments. If your local area requires any special taxes or fees, you have full control of the charges that fit your unique business.

  • Credit/Debit Card
  • Check
  • House Account or Meal Card

Marketing & Promotions 

Promote and market your restaurant with automated tools to help expand your sales. Staying in touch with your customers is a great way to keep them in the loop with what’s going on with your company. You can launch text message and email campaigns that will automatically get delivered to your customers. Keep them updated with specials, announcements, early closings and more. Use the coupon builder to create specials and sales that may be going.


Our preferred online ordering system can help bring your restaurant into the 21st century through a user-friendly interface. With hundreds of ordering features, we have just scraped the surface of what this system is capable of. Restaurant technology is a fast moving trend with companies such as Dominos and Papa Johns pioneering these efforts. The emphasis on technological innovation helped Domino’s generate 40% of U.S. sales from digital channels in 2013, as well as reach an estimated $3 billion annually in global sales. According to the NRA, 53% of restaurant owners say they would implement predictive ordering technology if it were available to them today. We hope to implement an affordable, user-friendly software for our customers that connects seamlessly with their existing operations. For more information on online ordering, please contact a certified GraVoc employee to see what will work best for your business.

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