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GraVoc implements and supports a wide range of products to help our customers improve the operation and productivity of their business.
Enterprise Resource Planning is a business process management software that allows a business to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources. GraVoc offers a number of ERP systems including Microsoft Dynamics AX, GP, NAV, SL, Intacct, and Elliott.
Customer relationship management refers to softwares that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. GraVoc offers one of the best CRM management systems in todays society, Microsoft Dynamics CRM. Check out our CRM page to learn more.
Sure Step Methodology
Microsoft Business Solution Sure Step Methodology
GraVoc follows the Microsoft Business Solution Sure Step Methodology when implementing a new software for a customer. By following this methodology, GraVoc ensures that the customer receives a fully implemented software with design, setup and post launch support. Microsoft Business Solution Sure Step Methodology is a full customer lifecycle of helping solution providers better serve their customers. Sure Step covers Microsoft Dynamics ERP and CRM solutions such as Dynamics AX, CRM, GP, NAV and SL. The methodology was designed to help increase consistency, timeframes and success of Microsoft Dynamics products. Sure Step consists of 6 phases.
Buying an enterprise resource planning (ERP) system is the business equivalent of going to the dentist. Nobody looks forward to the process, but everyone knows it’s necessary for long-term health.read more
GraVoc’s David Laster has been named one of the top Dynamics Credentialed Professionals in the nation.read more
Is it time for your business or organization to move toward an ERP Solution?read more
GraVoc is a technology-consulting firm located in Peabody, Massachusetts just north of Boston. GraVoc is committed to solving business problems for customers through the development, implementation, and support of technology-based solutions.
"One Company, Many Solutions"