Since the company’s inception twenty years ago, the primary mission of GraVoc has been to solve common and complex business problems. To address this mission, our Business Solutions Practice was built and has evolved over the years to include all aspects of a business operation. Our Business Solutions team is a group of professionals whose experience allows them to quickly understand needs and then address them with solutions that are tailored to specific requirements. Our team follows a time tested model that we have refined through the years. Our process is straight forward and involves analysis, design, development, and deployment. Our company tag line is “Our Business is Your Success”, the Business Solutions team is dedicated to making sure that your business a success.
The key to developing a successful solution begins with an analysis of your existing business operations. Through a comprehensive interview approach our Business Solutions team gains a complete understanding of your company and your workflow. The result of this process is a detailed roadmap of your operations and recommendations for where and how improvements can be made.
Based upon analysis GraVoc designs and develops a business solution that provides the necessary communication, insight, and automation that will solve the problem your business may be facing. GraVoc creates and configures a solution that fits with your workflow, is easy to use, and provides the necessary intelligence and reporting capabilities to the appropriate personnel.
Using the blueprint designed for your solution, we customize and implement the recommended applications to meet your company’s needs. At GraVoc our experience is extensive when it comes to modifying the “out of the box” functionality of the applications we support. We modify the configuration and back-end coding so that the solution effectively communications with the systems, devices, terminology, and data that your business already uses. We then use an extensive set of tools to migrate data, implement the solution and train your users.
From the very beginning the philosophy of the company has been consistent when matching solutions to identified problems. Our goal is to find the best possible solution to meet your company’s needs. As a result of this objective philosophy, we have had the opportunity to work with many different applications and we have also had to create some along the way. Below is a sampling of some of the applications we have used in providing solutions to our customers:
Enterprise Resource Planning Systems:
- Microsoft Dynamics CRM
- Sage ACT
- Microsoft SharePoint
- Base Camp
- Microsoft Management Reporter
- Jet Reports
Point of Sale Systems:
- Microsoft Dynamics POS
- Keystroke POS
- Blue Moon
- Elliott Software
GraVoc Developed Industry Solutions:
- Service/Time Management – GFS
- Rental Property Management – GraVoc Property Manager
- Health Reservation System – GHR
- Cemetery Management – GCMS
- GraVoc Business Process Management System – BPM