Microsoft Dynamics ERP: Which to Choose?

The Microsoft Dynamics software suite consists of customer relationship management (CRM) and enterprise resource planning (ERP) solutions designed to help businesses gain insight into its accounting and logistical functions, take control of its supply chain, inventory, and human resources, reduce costs and provide the best possible service to customers. These highly customizable software programs integrate with Microsoft Office and other Microsoft technologies to provide an intuitive user experience and an efficient overall system. There are four ERP applications in the Microsoft Dynamics suite: Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics SL. A recent blog post on Software Thinktank summarizes the key features of each ERP solution to help businesses determine the best fit for their needs:

Microsoft Dynamics AX

Geared toward mid-sized to large businesses, Dynamics AX provides core ERP functionality while fitting the unique needs of the manufacturing, distribution, retail, services, and public sector industries .  Because it enables you to operate across locations, languages, and countries, Dynamics AX is an ideal replacement for multiple legacy systems, enabling organizations to adopt a single, global ERP deployment.  Due to its Microsoft service-oriented architecture, Dynamics AX is also uniquely suited to be deployed in a two-tier ERP strategy for global organizations.

Microsoft Dynamics GP

Dynamics GP is particularly suited to the needs of growing small to mid-sized businesses due to its scalability.  It is quick to implement and rapidly starts delivering value on its out-of-the-box financial and operational functionality.  Dynamics GP offers rich reporting with direct integration with Excel and Business Intelligence tools that enhance business decision making.

Microsoft Dynamics NAV

Especially suited for midsized business management, Dynamics NAV is easily customizable and simple to integrate with other business solutions.  While it provides core ERP functionality to organizations in any industry, it includes advanced supply chain management tools that are especially useful to distributors and manufacturers.  Dynamics NAV supports multiple languages and locations, giving organizations a global reach across their business and network of suppliers and vendors.

Microsoft Dynamics SL

Dynamics SL meets the needs of small to midsized project-oriented businesses.  By combining project management functionality with strong core financial management tools, organizations can gain greater insight and visibility into their projects.

GraVoc Associates, Inc. offers services in software procurement and development. Our professionals can assist with analyzing your business’s needs, selecting the correct software application, and customizing that software solution to meet your specifications and expectations. For more information on GraVoc’s software implementation and development services, please visit www.gravoc.com.

The original blog post, “Comparing Dynamics ERP Solutions: AX vs. GP vs. NAV vs. SL,” can be found at www.softwarethinktank.com.

GraVoc Whitepaper: Mergers & Acquisitions

In light of several mergers and acquisitions in the local financial services industry within the last few months, we would like to bring up one of our older white papers on the topic, as we feel this topic has traction. Even the smoothest mergers and acquisitions can be stressful for businesses, and the additional considerations of security during a merger add to the strain. In the 2010 whitepaper, GraVoc aims to assist organizations in formulating security initiatives to ease the M&A process.

GraVoc’s white paper “Information Security during Mergers and Acquisitions” identifies commonly overlooked aspects of information security during a merger or acquisition in an effort to guide management’s conceptualization and prioritization of security initiatives throughout the M&A process. It explains the importance of information security in the scope of due diligence process and addresses the specific challenges resulting from the convergence of two entities. This white paper, along with all of GraVoc’s white papers, is available for download at www.gravoc.com/wpform.

Microsoft Dynamics CRM Goes Mobile

Microsoft Corp. announced that a cloud-based mobile version of Microsoft Dynamics CRM will be available as a service update in Q2 2012. Customers will be able to access the full capabilities of Microsoft Dynamics CRM using Windows Phone 7, iPhone, iPad, Android and BlackBerry mobile devices. Microsoft Dynamics CRM Mobile promises to enhance sales, customer service, and marketing efforts by allowing business professionals to connect with customers at any time from any location.

Microsoft Dynamics CRM Mobile will integrate with existing Microsoft Dynamics CRM environments, and will allow users to sync sales and customer information offline. The mobile platform will also feature social capabilities such as status updates, activity feeds, and status filtering. Microsoft Dynamics CRM Mobile will cost $30 per user, per month, which will support up to three devices per user. Find out more about the newest CRM solution by visiting Microsoft’s website.

Four Tips to Redesign Your Website for the New Year

The following blog post is adapted from a recent post on the DivergingSoul blog; DivergingSoul is a division of GraVoc Associates. Find more news and information at www.divergingsoul.com.

A new and modern makeover for your website will attract clients and keep them interacting with your page longer. Your website is the virtual representation of your entire business and often serves as the first impression for prospective clients and customers. Therefore, it is important that it looks professional and projects the image you want your business to embody.

Follow Lauren Hockenson’s “4 Tips to Keep Your Website Ahead of the Curve in 2012” to shape up your website for the rest of the year.

1. Don’t be Afraid to be Bold

“Whether it’s an exaggerated footer, a turn to minimalism or a bold and new typeface, incorporating a key graphical element to a website speaks volumes about the overall composition of the layout — and a keen level of attention to detail. Opting for a bold design element is a great way to modernize a website and keep it on trend in the coming years.”

2. Use HTML5…With Care

“For the last couple years, people have been buzzing about HTML5, and it’s not just chatter; HTML5 offers a lot of exciting flexibility that can make a website truly interactive. Seamlessly embedded videos, drag-and-drop interfaces and dynamic message posts are all achievable via HTML5, and with relatively little code work.

But it’s not enough to just call up your freelance web designer and throw up some HTML5 features. As with any programming language, there’s always an issue of browser compatibility. While your new and shiny UI outfitted with dynamic HTML5 might look stunning to a user running on the latest version of Chrome, your high-tech page may look like a series of broken features — or nothing at all — to a less tech-savvy user running Internet Explorer 7 (and there’s a lot of them).”

3. Cut the Fat

“The traditional layouts for websites often call for separate pages that encapsulate the ‘About,’ ‘Contact’ and other informational areas of the website. 2011 saw minimalist designs from multiple websites, and that often translated to cutting these pages in favor of a sleeker overall design (think Tumblr). Some companies chose to forgo nearly everything to produce a strongly graphical one-page website — blogs like One Page Love and successful networking tools like Flavors.me show that people are drifting towards a bold singular statement that makes a big impact on fellow users.

As we move forward in 2012, further exploration into one-page websites is a given. But a single-page website has both its pros and cons. HTML5 can help create a one-page website that cleverly contains all necessary information via pop-up boxes or other media, but the amount of information that can be on a one-page website is still relatively limited. Do you want your website to make a bold statement about your company and focus less on a blog-style format? If so, a one-page website could be right in your wheelhouse. Are you more interested in showing off testimonials, case studies and blogs from your employees? If yes, then this trend would be worth passing on.

However, that doesn’t mean to forgo trimming entirely. Culling the best parts of your website and truncating the rest will result in a sleeker, more intuitive design — and sleek never goes out of style.”

4. Tie in Social Media Intelligently

“This tip could also be titled ‘Quit it With the Widgets.’ Announcing your social media presence on your own website is an absolute necessity, but it needs to be done with care. Automatically updating widgets that stream in social media presence seems intrusive and outdated, not to mention that they can be a hassle for a DIY designer to install and maintain.”

If your website needs a makeover, but you don’t have the resources to implement these 4 tips, contact the pros at DSoul. We will be happy to be your website’s personal trainer and get it in shape for 2012 and the years to come.

GraVoc Reveals New App

The official GraVoc Associates App has been released! Compatible with the iPhone®, iPod touch®, and iPad®, this free application allows users to contact associates at the company, make service requests, and subscribe to GraVoc’s monthly newsletter. The app offers a convenient way to stay connected with GraVoc Associates from anywhere. Check out the new GraVoc app here.

We appreciate your feedback. Leave a comment below and tell us what you think about the new app – likes, dislikes, and suggestions for improvement.

Product Spotlight: GraVoc Field Service

The GraVoc Field Service (GFS) application is one of GraVoc’s custom-built software applications. GraVoc first built GFS with the service industry in mind, to provide a streamlined way to track the lifecycle of service calls electronically. From call entry and dispatch through service completion and billing, GFS allows you to have a real-time view of your organization’s calls, customers, inventory, and service technicians.

The GFS Management Console enables a dispatcher to assign calls to technicians.  Technicians are able to update the status of the call using user-defined fields and a notes tab.  The user interface makes it easy to reference customer service history, record inventory used, capture electronic signatures from customers, and close out calls. Upon completion, managers are able to gain insight, review, approve, and bill.  GFS can be integrated to a large number of accounting systems to ensure continuity in your company’s data and records.  It is also capable of recording employee time in a timesheet format.

Though designed for the service industry, GFS can also be customized to suit the needs of many professional service organizations, and is available in web and mobile versions to allow for on-line and off-line call entry and data synchronization. GFS is easy to use and can provide the proper insight to enhance the efficiency of an organization’s service operation.  To learn more about the GraVoc Field Service application, visit http://www.gravocsoftware.com/gfs.php.

Kannan Passes CISSP Exam

Michael Kannan, an associate in GraVoc’s Information Security practice, has passed the CISSP (Certified Information Systems Security Professional) exam. The exam consists of 250 questions covering ten domains: business continuity planning, access control systems & methodology, applications & system development, physical security, operations security, cryptography, law, investigation & ethics, security architecture & models, security management practices, and telecommunications, network & internet security. The breadth of material covered in the exam and the depth of knowledge required by candidates lends to the test’s difficulty.

The CISSP certification is a globally recognized measure of excellence in information security. We would like to congratulate Mike on passing the examination and thank him for his dedication to his training and his commitment to improving the quality of the services we provide.

BankWorld 2012 Photos

As mentioned last week, GraVoc attended the BankWorld Expo on Friday, January 13. In addition to being an exhibitor, Director of Information Security Nathaniel Gravel gave a presentation titled “IT Risk Management: Securing the Virtual Environment,” which is now available online. The company also raffled off a Kindle Fire during the event; William DeMore of Rockville Bank was the lucky winner. GraVoc would like to thank the Connecticut Bankers Association and The Warren Group for allowing us to take part in such a great event! Check out a few of the photos from Friday:

GraVoc Serves as Speaker and Exhibitor at BankWorld 2012

GraVoc Associates will be spending the day at the BankWorld Expo, an event presented by the Connecticut Bankers Association and The Warren Group. The full-day conference, which takes place at MGM Grand at Foxwoods, features seminars on topics such as mobile banking, cloud computing, and social media marketing for banks. Nathaniel Gravel, GraVoc’s Director of Information Security, will be giving a presentation on IT Risk Management – Securing the Virtual Environment.

In addition to the seminars, BankWorld also feature an exhibit hall of industry vendors and consultants. GraVoc will have an exhibit booth to provide information about our information security services, which include risk management and compliance, IT assurance, and IT audit. The BankWorld Expo gives bank executives, senior management, and other key bank staff members an opportunity to learn about the latest technologies and solutions available in the banking industry.

The GraVoc Associates, Inc. information security practice, based in Peabody, MA, has been in the fields of IT assurance, risk management, and audit for much of the company’s history.  GraVoc also offers services in the practices of media development, information systems, and information technology.  For more information about GraVoc’s suite of business consulting services, please visit http://www.gravoc.com.

New Whitepaper: Mobile Device Management

Last month, GraVoc Associates provided a word of warning for anyone getting rid of cell phones and other technology after the holidays; the amount of data stored on today’s mobile devices makes them a treasure trove for hackers and identity thieves. GraVoc’s newest whitepaper, “Mobile Device Management: Challenges and Solutions,” expands upon the security issues presented by mobile devices in the workplace. The whitepaper discusses the risks organizations face when allowing smartphones and tablets in the workplace, and offers strategies for managing those risks and securing mobile devices against loss, theft, or inappropriate use. “Mobile Device Management: Challenges and Solutions” can be found on our website: www.gravoc.com/whitepapers. We appreciate feedback from our readers, so we encourage you to leave a comment on this blog post and start the discussion.

GraVoc Associates, Inc. is committed to providing solutions to customers with the use of technology through its practices of information technology & professional services, media production, information systems, and information security.  Our information security practice provides IT assurance, consulting, and audit solutions that will help businesses assess the risks of mobile technology and establish controls to secure confidential data.  For more information regarding GraVoc’s services, please visit http://www.gravoc.com.

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